Helpdesk

From ReduxWiki

Jump to: navigation, search

Issuing a Support Ticket

Helpdesk

Technical support is available 24/7/365 via our helpdesk ticketing systems.

  • (https)://accounts.networkredux.com

Image:helpdesk-ticket.gif


Alternatively

  • You may also submit a support ticket by sending an email to support(at)networkredux.com


How do I close a Support Ticket?

In order to close an open or on hold ticket you may merely select Post a Follow up and choose Close from the dropdown of Respond and set ticket to:


Image:Tip.png Back to How To Documents
Retrieved from "http://wiki.networkredux.com/index.php/Helpdesk"
Personal tools
Getting Started